Welcome to our beauty revolution! Below you’ll find answers to all your burning questions about our products, shipping, payments, and more. We’re here to make your beauty journey as smooth as our blendable highlighters!
About Us
Who is Revolution Shop for?
Our global beauty revolutionaries are creative spirits who love experimenting with makeup and self-expression! Whether you’re a professional makeup artist or just starting your beauty journey, we’ve got tools to spark your creativity.
What’s your shop style?
Think vibrant, playful, and inclusive! We curate quality beauty products that celebrate individuality, from everyday essentials to statement-making pieces that let your personality shine.
Products
What types of products do you offer?
Our collection spans three categories:
- Accessories: Tools to perfect your application
- Face + Body: Makeup and skincare for radiant self-expression
- Living + Gifts: Beautiful items for your space and loved ones
Are your products cruelty-free?
Absolutely! We’re proud to say no bunnies were harmed in the making of our beauty revolution. All our products are cruelty-free and many are vegan too!
Shipping & Delivery
Where do you ship?
We ship worldwide (excluding some remote areas and parts of Asia). Because fabulousness shouldn’t have borders!
What are my shipping options?
Choose what suits your beauty emergency level:
- Express Shipping ($12.95 via DHL/FedEx): 10-15 days – for when you need that glow STAT!
- Free Standard Shipping (orders over $50 via EMS): 15-25 days – perfect for stocking up
How long does order processing take?
Our Beauty Elves need 1-2 business days to carefully prepare your order with love (and lots of bubble wrap!). You’ll get tracking info as soon as it’s dispatched.
Payments
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Totally! We use bank-level encryption to keep your details safer than your favorite lipstick in a zipped makeup bag.
Returns & Exchanges
What’s your return policy?
Not loving your purchase? We get it – sometimes the spark just isn’t there. You can return items within 15 days of delivery for a refund (minus shipping). Items must be unopened and in original condition.
How do I start a return?
Email our beauty-obsessed customer care team at [email protected] with your order number and what you’d like to return. We’ll guide you through the process!
Account & Orders
How do I track my order?
You’ll receive a shipping notification with tracking when your package is on its way. For real-time updates, follow us on Instagram @revolutionshop – we sometimes surprise our most engaged followers with shipping upgrades!
I need to change my order. What should I do?
Email us immediately at [email protected] if you catch us before our Beauty Elves start packing (within 24 hours). Once processing begins, we can’t make changes – those elves work fast!
Still Have Questions?
Our customer care team is ready to help at [email protected]. We’re based at 4946 Reel Avenue, Albuquerque, US 87111 but our beauty love knows no borders!
Now go forth and create – your Revolution products will be with you before you can say “blendable highlighter“! ✨