Welcome, beautiful revolutionary! At Revolution Shop, we want your shopping experience to be as flawless as your post-skincare glow. Below you’ll find all the details about our shipping options and hassle-free return policy.
🚀 Shipping Information
Order Processing Time
We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
Shipping Methods
We offer two fabulous shipping options to get your glow essentials to you:
1. Standard Shipping (DHL or FedEx)
- Delivery time: 10-15 business days after shipping
- Flat rate: $12.95
- Best for when you need your beauty fix ASAP!
2. Free Shipping (EMS)
- Delivery time: 15-25 business days after shipping
- Free for orders over $50
- Perfect for budget-conscious beauty lovers!
Note: We ship worldwide except to parts of Asia and some remote areas. Delivery times may vary based on destination and customs processing.
💖 Our Glow-Getter Return Policy
We want you to love every purchase as much as you love that post-skincare glow. If something isn’t quite right, our hassle-free return policy is here to save the day!
Return/Exchange Window
We accept returns and exchanges within 15 days of delivery for most items.
Return Conditions
To be eligible for return/exchange, products must be:
- Unused and in original packaging (as pristine as a new highlighter palette!)
- Accompanied by proof of purchase (your order confirmation email works perfectly)
- Not part of our non-returnable items (see below)
🚫 Non-Returnable Items
To keep our community safe and fabulous, these items can’t be returned:
- Face + Body products that have been opened or used (for hygiene reasons – we protect your health like we protect your skin barrier!)
- Living + Gifts items marked as “Final Sale” (these are usually our deeply discounted treasures)
- Any product without its original packaging or seal
📦 How to Return/Exchange
Starting your return is easier than applying our best-selling serum!
- Contact our Beauty Squad at [email protected] within 15 days of delivery
- Include in your email:
- Your order number
- Product name(s) you’re returning/exchanging
- Reason for return (so we can improve our glow-giving game!)
- Whether you want a refund or exchange
- Wait for our reply with return instructions (we’re as quick as a 5-minute makeup routine!)
- Ship your package to our Albuquerque address (we’ll provide the details)
✉️ Return Request Template
Copy-paste this template to make your return request as easy as applying our one-swipe cheek tint:
Subject: Return/Exchange Request for Order #[Your Order Number]
Hello Revolution Beauty Squad!
I’d like to request a [return/exchange] for my order #[Your Order Number].
Product name: [Product Name]
Reason: [Brief reason – e.g., wrong shade, arrived damaged, etc.]
[For exchanges:] I would like to exchange for: [Product Name + Shade/Variant if applicable]
[For returns:] I would like a refund to my original payment method.
Please let me know next steps!
Stay glowing,
[Your Name]
[Your Email Address]
[Optional: Phone Number for faster contact]
Shipping Costs
Return shipping costs are the customer’s responsibility (unless the item arrived damaged or incorrect – then we’ve got you covered like our full-coverage foundation!).
For exchanges, we’ll ship your new item as soon as we process your return – no extra shipping fees!
💳 Refund Information
Once we receive and inspect your return (with the same care we’d give a limited-edition product launch):
- Processing time: 3-5 business days
- Refund method: Original payment form (credit card, PayPal, etc.)
- When you’ll see it: Allow 5-10 business days for your bank to process (they’re not quite as speedy as our best-selling serum!)
💌 Still Have Questions?
Our customer care team is ready to help at [email protected]. We’ll respond faster than our vitamin C serum brightens your complexion!
Remember beautiful – your satisfaction is as important to us as that perfect makeup application. Now go forth and glow!